The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Room!
“The corner king room was simply amazing, complete with a luxurious jetted tub that added a touch of relaxation to our stay.” view full review
Very nice Steam Shower
“The steam shower with its six shower heads and soothing mood lighting was an absolute highlight, providing the ultimate spa-like experience.” view full review
Lovely Restaurant!
“Dining at CHEZ Ami was a delight; our waitress was incredibly nice and made our meal even more enjoyable.” view full review
Accessible Comfort
“The hotel offers various features ensuring comfort and accessibility for all guests, which I found to be very accommodating.” view full review
General
No smoking on site
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Sports & Fitness
Fitness centre
Horseback riding
Tennis court
Golf course
Yoga class
Guest Parking
Shared kitchen
Services
Paid airport shuttle
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Night club
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Massage
Hot spring bath
Room features
Mini-bar
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Shared kitchen
Media
Flat-screen TV
Show more
Location
210 Franklin Street,
Buffalo,
New York,
United States,
14202,
New York State
Map view
210 Franklin Street,
Buffalo,
New York,
United States,
14202,
New York State
City landmarks
Museum
Theodore Roosevelt Inaugural National Historic Site
1.5
km
1 James D Griffin Plz
Coca-Cola Field
1.1
km
1 Naval Park Cove
Buffalo and Erie County Naval and Military Park
1.2
km
Event hall
Canalside
1.5
km
Park
Soldiers' and Sailors' Monument
630 m
Stadium
KeyBank Center
1.9
km
295 Main St
Ellicott Square Building
780 m
780 Main St at Edward St.
Saint Louis RC Church
750 m
Church
St Joseph's Cathedral
760 m
Church
Trinity Episcopal Church
730 m
130 Main St
Explore & More Children's Museum
1.3
km
Silo City Row
Silo City
1.0
km
Church
St. Paul's Episcopal Cathedral
740 m
Church
Michigan Avenue Baptist Church
780 m
Museum
Pierce-Arrow Museum
1.8
km
Marina
Erie Basin Marina
1.5
km
Allen St
Allentown
1.2
km
Shopping Area
Main Place Mall
730 m
Nearby
Event hall
Buffalo Convention Center
200 m
Niagara Square
McKinley Monument
390 m
Public Building
Buffalo City Hall
520 m
One M&T Plaza
One M&T Plaza
330 m
Main and Chippewa Streets
Fountain Plaza
340 m
Gallery
Western New York Book Arts Collaborative
470 m
West Chippewa Street
Chippewa Club Zone
170 m
107 Delaware Ave
The Statler Tower
390 m
Library
Buffalo and Erie County Public Library
560 m
535 Washington St
The Electric Tower
330 m
617 Main St
Market Arcade Building
400 m
Gallery
CEPA Gallery
400 m
Restaurants
Bacchus Wine Bar & Restaurant
150 m
56 West Chippewa Street
Sidelines Sports Bar and Grill
220 m
189 Delaware Ave
SOHO Buffalo
140 m
64 W Chippewa St
Frankie Primo's +39
140 m
51 W Chippewa St
D Tour Martini Bar & Kitchen
160 m
49 W. Chippewa St.
Atrium Bar and Bistro
200 m
2 Fountain Plz
Osteria 166
230 m
166 Franklin St
Starbucks
260 m
235 Delaware Ave
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable
modern
lacked warmth
needs upgrade
7.8/10
Very good
Rooms
8.4
Location
7.7
Service
8.2
Dining
7.0
Guest reviews
7.8/10
based on 10 reviews
8.9
8.9/10 based on 324 reviews
Rodney
United Kingdom,
June
2024
8.4/10
The hotel offers high-tech comfort with beautiful rooms that are on par with typical accommodations. The staff was helpful, attentive, and proficient at their job, providing excellent service. The location was perfect for exploring great dinner spots and shopping areas. The dining experience had plenty of options, and the facilities were top-notch.
Rooms
9.0
The rooms were beautiful and spacious, featuring four different shower heads, centrally controlled lighting, a super comfortable king bed, and plenty of space.
Service
9.0
The staff was helpful, attentive, friendly, and completely proficient at their job.
Location
8.0
The location was perfect for finding great dinner spots and shopping areas.
Dining
7.0
The dining was good with lots of options and a nice little patio to sit outside.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Jesse
United States,
February
2024
8.0/10
I had a wonderful stay at the hotel, with great rooms once I figured out the high-tech controls and enjoyed a good breakfast. Unfortunately, the Jacuzzi tub was out of order. The high-tech comforts in the room, from the different shower heads to the centrally controlled lighting, were delightful, and the super comfortable king bed made for a relaxing stay.
Rooms
9.0
The rooms were great once I'd gotten the hang of the high-tech control system. The Jacuzzi tub, unfortunately, did not work. The high-tech comfort with 4 different shower heads, centrally controlled lighting, super comfortable king bed, and plenty of space.
Service
8.0
The staff was very helpful, and I appreciated the elegant spa that provided an accessibility chair for those in need. I found the services offered, from room service to car hire, very accommodating.
Location
7.0
The hotel is centrally located, close to downtown, the movie theatre, and eateries. However, I found it surprisingly small with limited outside patio seating. Despite this, it was perfect for exploring great dinner spots and shopping areas.
Dining
8.0
The breakfast was good with hot eggs, sausage, and potatoes, along with great baked goods and cereals. The dining options were spectacular, though somewhat limited, but the presentation was lovely.
Facilities
8.0
The facilities offered were modern and well-maintained. Although the Jacuzzi tub didn't work, the high-tech controls and comfortable amenities made up for it.
Colin
United Kingdom,
February
2024
7.8/10
The hotel rooms were very clean and luxurious, offering a pampering experience upon arrival, though there were disturbances due to noise until late at night. The service was a mix of courteous and friendly staff, with some areas needing improvement. The location was great, close to downtown and filled with potential but needing attention. The dining experience, while basic, offered specially cooked items but fell short of 5-star quality.
Rooms
9.0
The rooms were very upscale and comfortable, making me feel pampered right when I walked in the door.
Service
7.0
The service was a blend of being courteous and friendly, with some areas, like bar staff, needing more training.
Location
8.0
The location was great, close to downtown and within walking distance to various attractions.
Dining
7.0
The dining experience offered a basic continental menu with a variety of gourmet pastries and specially cooked items.
Facilities
8.0
The hotel facilities included a terrific shower, neat roof-deck, and excellent included breakfast, but the noise disturbances affected the overall stay.
Tyler
United States,
January
2024
8.0/10
I had a high-tech comfort stay with great room amenities, though it took me a bit to figure out the controls. The staff was accommodating and offered helpful services, including an elegant spa-provided accessibility chair. The location was perfect for exploring the vibrant city, despite some rough edges. The dining options were complete, yet slightly limited, with lovely presentation.
Rooms
8.0
The rooms were great once I got the hang of the high-tech control system, featuring 4 different shower heads, centrally controlled lighting, a super comfortable king bed, and plenty of space.
Service
9.0
The staff saw us immediately and were very helpful throughout our stay, even providing an elegant spa-provided accessibility chair for those who require assistance.
Location
8.0
The hotel is situated in a great area in a revitalized Buffalo, within walking distance to the downtown area, eateries, bars, and shopping areas, making it perfect for finding great spots and exploring the city.
Dining
7.0
The dining options were very good and complete, although slightly limited, with a lovely presentation.
Facilities
8.0
The facilities were modern and convenient, meeting all our needs during the stay.
Jack
United States,
January
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms, though better than adequate, lacked proper cleaning, especially the bar area. However, the exceptional bathroom made up for it. The service was courteous and friendly, with a magnificent breakfast and accommodating staff. The location was convenient, within walking distance of the downtown area and eateries, but could use some attention. The dining experience was good with a variety of fresh pastries and fruits, but there were some complaints about glazed cakes. Overall, the facilities were satisfactory, but there is room for improvement.
Rooms
7.0
The rooms were better than adequate, but the bar area was very dusty and needs a good wipe down. The bathroom was exceptional.
Service
9.0
The staff was very courteous and friendly, and the breakfast was excellent. The rooms were magnificent with the staff accommodating any requests.
Location
7.0
The hotel is conveniently located within walking distance to the downtown area and eateries, but it could use some attention.
Dining
8.0
The dining experience was very good and complete, offering fresh pastries, baked goods, cereals, and fruits. The specially cooked omelettes were a highlight.
Facilities
7.0
The facilities were satisfactory but could use some improvements.
Danny
United Kingdom,
December
2023
7.8/10
The hotel provided a top-notch experience with modern and clean rooms that felt upscale and comfortable, making me feel pampered from the moment I arrived. While the service was helpful, attentive, and proficient, the staff could have been more welcoming. The location was perfect for exploring dining spots and shopping areas, though it may need an upgrade. The dining experience was satisfactory, with a plentiful breakfast offering. Overall, a nice option for a Vegas hotel.
Rooms
9.0
The rooms were clean, modern, and had really good lighting. The bathroom was top-notch, offering a luxurious experience.
Service
7.0
The service was helpful and proficient, but lacked a bit of warmth and welcoming attitude.
Location
8.0
The location was perfect for finding great dinner spots and shopping areas, enhancing the overall experience.
Dining
7.0
The dining experience was satisfactory, offering all needed items for a good breakfast.
Facilities
8.0
The facilities met expectations and provided convenience during the stay.
comfortable
lacked warmth
Thomas
United States,
December
2023
8.4/10
Staying at the hotel was truly spectacular! The rooms offered high-tech comfort with 4 different shower heads, centrally controlled lighting, a super comfortable king bed, and plenty of space, although it was a bit dark upon arrival. The service was friendly and helpful, offering an elegant spa, terrific shower, neat roof-deck, excellent included breakfast, and free parking. The location was very convenient, although the outside patio seating was limited. The dining experience had lots of options and a nice patio but seemed more typical than luxurious. The facilities were top-notch, with everything I needed for a comfortable stay.
Rooms
9.0
The rooms were beautiful with a huge bathroom and 4 different shower heads.
Service
9.0
The service was top-notch, from the elegant spa amenities to the excellent included breakfast.
Location
8.0
The location is in a great area in revitalized Buffalo, although the outside patio seating is limited.
Dining
7.0
The dining experience had lots of options and a nice patio but seemed more typical than luxurious.
Facilities
9.0
The facilities were fantastic, offering everything from a terrific shower to a neat roof-deck.
Bob
United Kingdom,
November
2023
7.2/10
The hotel had high-tech comfort in the rooms, with an exceptional bathroom and super clean elegance, along with friendly service. However, the location was a little noisy, and the dining experience lacked hot dishes and fresh fruits.
Rooms
8.0
The rooms were high-tech comfort with an exceptional bathroom and centrally controlled lighting, super clean and elegant, with a love for the fridge stocked with snacks and drinks.
Service
9.0
The service was very friendly and helpful.
Location
7.0
The location was a little noisy but within walking distance to downtown areas, eateries, and bars.
Dining
5.0
The dining experience was not up to hotel standard, lacking hot dishes or fresh fruits.
Facilities
8.0
The hotel offered helpful services like room service, car hire, and laundry with elegant rooms and cleanliness.
clean
noisy location
Johnny
United States,
November
2023
8.6/10
I had a very pleasant stay at this hotel. The rooms were high-tech and classy, with a super comfortable king bed and a beautiful bathroom. The service was extremely friendly and helpful, offering elegant spa amenities. The location was perfect for exploring dinner spots and shopping areas, though it lacked some outside seating. The dining experience was good, with fresh pastries and an amazing omelet. Overall, a great value for money with a few minor downsides.
Rooms
9.0
The room was high-tech comfort with a super comfortable king bed and plenty of space.
Service
9.0
The service was extremely friendly and helpful, offering elegant spa amenities.
Location
8.0
The location was perfect for finding great dinner spots and shopping areas.
Dining
8.0
The dining was amazing, especially the omelet I had.
Facilities
9.0
The facilities were great, offering everything I needed during my stay.
Robert
United Kingdom,
November
2023
7.2/10
The hotel had modern and clean rooms, but I was a little disappointed to find a bag of dirty towels on our arrival. The room was unexpectedly dark when we arrived in the afternoon, and the pillows were not as comfortable as expected. However, the cleanliness and modern lighting were impressive, considering the price we paid.
Rooms
7.0
The rooms were clean and really modern with good lighting, although the pillows were not that great. The room being pitch black in the afternoon was odd.
Service
6.0
The service was a mix of nice and professional interactions but with some unprofessional behavior from the manager. The staff was helpful about getting around Buffalo.
Location
8.0
The location was perfect for finding great dinner spots and shopping areas, but it was a little noisy. The hotel has a lot of potential but could use some attention for improvement.
Dining
7.0
The dining experience was excellent, and the rooms were magnificent. However, they had a disappointing incident where the food was cold due to the stereo cans not being maintained.
Facilities
8.0
The hotel's facilities were good overall, providing a variety of services. The value for the facilities matched the price paid for the stay.